FAQ

  • What is the return policy?

    Please check the return policy on the return policy page.

  • What are the shipping options?

    Shipping Time Domestic (USA): 7 -9 business days through our shipping partner USPS. After your order has been shipped, you will receive an email with your tracking number.
    Shipping Time International: 14 - 30 business days, as soon as your order is available for tracking you will receive an email with your tracking number.

    Please note: we currently do not offer Express shipping of any kind.

  • What are the international taxes, duties, etc. that I have to pay?

    We have no control over your country's customs officials. Some countries will charge duty for international packages and others will not, and all at different rates. Most packages go through without any charges, but please be advised that we have no control over how your country charges duty. These are NOT extra shipping charges. Buyers are responsible for knowing your country’s customs and duty policies.  

  • How is the product made? Where do the materials come from?

    All Jeru The Damaja premium apparel and accessories are designed, printed, cut and sewn from scratch upon ordering.

  • How do I make sure I order the right size?

    Please make sure to consult the size chart listed in the product description. 
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